Pembroke Dock Heritage Centre, Meyrick Owen Way, Royal Dockyard, Pembroke Dock SA72 6WS
Heritage Centre Co-ordinator (3 days per week)
The Trustees are looking to appoint a Co-ordinator who will be responsible for the day-to-day operation of The Pembroke Dock Heritage Centre. The post holder will report to the Chairman of Trustees and work in conjunction with the Finance Administrator, supported by Trustees and the management team.
This post is seen as a key role in the day-to day supervision of the Centre, ensuring that staff, Volunteers and visitors have a rewarding and memorable experience. The post will be part-time (24 hours), initially for 1 year. Following the annual review there is potential for the post to be permanent (part-time). Ideally, people with experience of supervising staff and volunteers who can illustrate excellent communication and people skills will be best suited to the post.
Contract: Part-time for 1 year initially
Remuneration: £9-10 per hour.
Roles and responsibilities
- Oversee the day-to-day operations of the museum and serve as a supervisor for the museum operations staff and volunteers. Functions to include:
- Handling customer enquiries – personally, by telephone and e-mail
- Managing the volunteer programme, including scheduling volunteer staff rotas.
- Facilitating the recruitment and training of new volunteers.
- Serve as liaison co-ordinator with the museum gift shop and coffee shop.
- Working closely with the Finance Administrator on all financial matters.
- Analysing visitor data for planning and goal setting.
- Working with staff and volunteers to develop attractive and informative Centre displays.
- Maintaining building Health and safety and security, working closely with the Trustees sub-group for Health and Safety.
- Serving as buildings coordinator, working closely with the Trustees sub-group for Buildings repair and maintenance.
2. Assist the Trustees with museum Fundraising events and planning.
3 Advise the Trustees with formulating and implementing museum policy.
4. Participate in various outreach functions as assigned and professional service, conferences, and other activities for the advancement of the Heritage Centre.
5. Interact with all museum staff to facilitate a positive working environment, and museum visitors to promote the museum.
6. Take responsibility for advertising and marketing, working closely with the Trustees sub-committee.
Knowledge and Abilities:
- An interest in the history of Pembroke Dock and the surrounding area.
- Evidence of good “people skills.”
- Knowledge, understanding and experience of working with a volunteer workforce.
- Ability to use computers.
- Ability to communicate effectively.
- Ability to show leadership experiences
- Level 3 Qualification
- Evidence of working as a Supervisor.
- Application is by CV plus a letter outlining why you think you are suitable for the post.
- Address application letter to “The Chairman, The Sunderland Trust” at the address above.
- Closing date for receipt of applications is Monday 17 February.
- Short listed candidates will be interviewed the 24 – 28 February.
- Successful candidate will take up post by 1 April.